Community Facility Officer

  • Full Time
  • City of Wanneroo
  • $72,688 to $77,768 PA + super & great benefits AUD / Year

Website City of Wanneroo

Western Australia - Local Government

About the Position

The City is seeking a dedicated Community Facility Officer to provide a facility booking service that supports the needs of our community, ensuring that service delivery is timely and efficient. The role is responsible for:

– Providing a facility booking service for community parks and buildings;
– Responding to a wide range of customer enquiries and requests for information;
– Administrating facility access control and floodlight systems which involves allocating keys/ access cards and inputting into the system;
– Completing routine financial transactions relating to the facility booking service, following set procedures; and
– Contributing to the development of processes and procedures.

The role involves extensive use of the community facilities booking system, lighting control system and access control system, and applies set corporate standards and procedures.

About You

Possessing strong technical abilities, you will be at ease learning and utilising new computer technologies. You will also be customer focused and thrive working in a busy and change driven organisation. Our team currently handles a high volume of facility bookings therefore, you will work well under pressure and have strong resilience all whilst contributing to a positive team culture.

Applicants must be able to demonstrate through their resume and covering that they meet the following capabilities:

1. Qualification in a relevant discipline such as Business Administration or relevant experience;
2. Significant experience with using a wide variety of computer software packages;
3. Experience maintaining customer accounts, including billing;
4. Excellent communication skills with a diverse range of customers;
5. Ability to work to set procedures and support a team environment; and
6. Understanding of the operations of sporting and community clubs and volunteers is desirable.

About the City 

The City of Wanneroo is a diverse and flexible environment that offers a range of career opportunities where you will have the opportunity to make a real difference to the local community and our people. Our vibrant and inclusive team is what makes the City an enjoyable and rewarding place to be.

We celebrate all diversity and strongly encourage Aboriginal and Torres Strait Islander people to consider working for a Local Government organisation that values who you are. Bring your skills, knowledge and commitment to a team that is welcoming and enthusiastic about you joining us!

Why work for the City of Wanneroo

The City offers a range of employment benefits including:

– Generous matching of superannuation contributions up to a combined total of 15%;
– Five weeks annual leave (for salaried officers, excluding casual employees and pro-rata for part time employees);
– A work-life balance program providing flexible work practices (subject to operational requirements);
– Up to 12 weeks paid parental leave;
– Professional development opportunities;
– An inclusive, welcoming office environment;
– Discounted gym membership; and
– Town centre office location, close to shops, café’s and restaurants.


If this position sounds like your next career step – and you’re keen to spend less time commuting and more time doing the things you’re passionate about – then apply now. We look forward to receiving your application.

Reference Number:  19790

Close date:  16 July 2024  (9:00 pm AWST)

For further information regarding the position visit the City of Wanneroo website or contact Maisie Robson, Acting Team Leader Community Facility Bookings on 9405 5647.

Applicants may be required to undergo a medical assessment to determine their fitness to carry out the duties of this position.

All employees and prospective employees of the City of Wanneroo are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed.

To apply for this position, you must have the right to work in Australia and be willing to provide a National Police Clearance no older than 6 months.

To apply for this job please visit