Growing Utilisation of Community Facilities whilst reducing Administration
Best Use of Technology Award
WA
Submission Overview
The City of Cockburn & SpacetoCo are delighted to share this joint entry for the PLA Awards of Excellence 2024. The results of our partnership have seen City bookings grow by 25% whilst also achieving a 62% reduction in customer calls to the City’s recreation team. All this has been accomplished in the first 12 months. Our collaboration has seen a tangible return on the vision for provisioning community facilities in the first place. Achieving more bookings whilst reducing admin time makes this a worthy entry of innovation for the industry in delivering community benefit through facility use.
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Submission Information
Submitting Organisation:SpacetoCo
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Joint Organisation:
City of Cockburn
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